Kikkerland Hot/Cold Pack Penguin Kikkerland

Fast Shipping & Professional Packing

We offer a wide range of shipping options thanks to our long-standing relationships with UPS, FedEx and DHL. Our warehouse employees will pack all goods to our exacting requirements. Your items are carefully inspected and secured properly prior to shipping. Each day, we ship to thousands of customers in different countries. This is a testament to our dedication to being the biggest online retailer in the world. Both Europe as well as the USA have distribution and warehouse centers.

Note: Orders with more than one item will be assigned a distinct processing time for each item.

Prior to shipping, our team will perform an extensive inspection of the items you purchased. The majority of orders are shipped within 48-hours. The estimated delivery time is 3 to 7 days.

Returns

We do not manage the stock in our warehouse and factory. The actual inventory can be changed at any time. You may not receive your order after it's been placed.

Our policy lasts for 30 days. Unfortunately, if 30 days have passed after you bought your item, we will not be able to offer you a return or exchange.

The item should not be in use and must be in the original packaging. It should also remain in the original packaging.